CHELSEA SENDGRAFF
senior copywriter & multimedia producer
MEDICAL DIAGNOSES
Background
BYOD takes the anxiety out of health concerns by making medical information accessible
Challenge
Educate their Gen Z audience in language that resonates in order to reduce anxiety about potential health concerns
Solution
On a web-based app, users answered questions before being given actionable advice for the condition they seemed to have based on their answers
In addition to helping write unbiased questions to move users through to a potential diagnoses, my role was to translate 150+ diagnoses from complicated to clear—maintaining medical accuracy while infusing empathy, appropriately placed humor, and bits of slang.
NOTE: Click on the images below to enlarge them for better readability.
In-App Content

Doctor's Notes vs. My Translation
